Office Assistant. (Home Services)
Full Time • Fresno
Are you confident on the phone, sharp with scheduling, and ready to help homeowners say “yes” to the best roofing solution in the Central Valley?
Infinite Home Solutions, California’s #1 RoofMaxx dealer and full-service roofing contractor, is looking for a full-time Appointment Setter & Phone Sales Rep to join our in-office team in Fresno. You’ll be the first voice our customers hear—and the reason they book appointments, approve quotes, and keep our team busy every day.
What You’ll Do:
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Answer and make calls to homeowners who need roofing inspections, quotes, or service
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Book appointments for sales reps and service techs based on geography, urgency, and route efficiency
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Follow up on warm leads and quotes to help customers move forward
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Record short customer videos breaking down quotes/invoices as part of the sales process
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Use our CRM (aLeap) to stay organized and maintain full visibility on jobs and customer interactions
- Deliver exceptional customer service and maintain a professional, friendly phone presence at all times
Requirements:
- Previous experience in home services, dispatch, or phone sales is a must
- Must be comfortable closing smaller jobs over the phone
- Excellent communication and follow-up skills
- Strong working knowledge of Central Valley geography (Fresno, Madera, Tulare, etc.)
- Comfortable using a CRM and basic office software
- Full-time availability, in our Fresno office only (this is not a remote or virtual position)
- Coachable, energetic, and ready to help homeowners every day
What We Offer:
- Competitive hourly pay + bonuses based on performance
- A Monday–Friday schedule in a fast-paced, supportive environment
- Room for advancement in sales or operations within the company
- Full support and training from one of California’s fastest-growing roofing teams
Compensation: $17.00 - $19.00 per hour
(if you already have a resume on Indeed)